E-CommerceSalesCart Recovery

WooCommerce Abandoned Cart Recovery via WhatsApp

WooCommerce webhook fires when a cart is abandoned (user adds to cart but doesn't checkout within 30 minutes). AI sends a WhatsApp with the top 3 items and a direct checkout link. If unpurchased in 2 hours, a 10% discount code is added. Recovery orders are auto-tagged for attribution.

AI operates via

WhatsApp AutomationCRM Sync

Deploy This Template

How It Works

01
Cart Abandonment Trigger
WooCommerce plugin fires webhook when a logged-in or identified user abandons a cart with >₹300 value.
02
Cart Content Extraction
AI reads cart items, quantities, and prices from WooCommerce cart API.
03
WhatsApp Recovery Message
Message sent with product images (up to 3), cart total, and a direct checkout link (persistent cart URL).
04
Discount Follow-Up
If no purchase in 2 hours, 10% discount coupon auto-generated in WooCommerce and sent via WhatsApp.
05
Recovery Tracking
Orders placed via recovery link tagged with WooCommerce custom order meta for attribution reporting.

See How It Works

The AI Employee executes each step autonomously - no human intervention required unless explicitly configured.

Cart Abandonment Trigger

Cart Content Extraction

WhatsApp Recovery Message

Discount Follow-Up

Recovery Tracking

Step 01

Cart Abandonment Trigger

WooCommerce plugin fires webhook when a logged-in or identified user abandons a cart with >₹300 value.

Step 02

Cart Content Extraction

AI reads cart items, quantities, and prices from WooCommerce cart API.

Step 03

WhatsApp Recovery Message

Message sent with product images (up to 3), cart total, and a direct checkout link (persistent cart URL).

Step 04

Discount Follow-Up

If no purchase in 2 hours, 10% discount coupon auto-generated in WooCommerce and sent via WhatsApp.

Step 05

Recovery Tracking

Orders placed via recovery link tagged with WooCommerce custom order meta for attribution reporting.

Key Results

30%

Cart recovery rate

87%

WhatsApp open rate

42%

Discount use rate

Frequently Asked Questions

Does this work for guest checkouts in WooCommerce?

For guests with a phone number entered before cart abandonment, yes. Requires phone capture at cart stage.

What WooCommerce plugins are required?

WooCommerce core plus a cart abandonment tracking plugin (Retainful, CartFlows, or custom webhook).

Can the discount code have an expiry?

Yes. Default expiry is 24 hours. Configurable per campaign.

How does this compare to email cart recovery?

WhatsApp achieves 3–4× higher open rates and 2× higher recovery rates vs. email alone for Indian shoppers.

Does it handle COD cart abandonment differently?

Yes. COD-specific message emphasises 'no payment needed upfront' and simplified delivery promise.

E-Commerce Integration

Built for WooCommerce

This template is purpose-built to connect with WooCommerce. All workflow steps, data sync, and activity logging work natively - no middleware required.

✓Native WooCommerce API integration

✓All activity logged back automatically

✓No middleware or Zapier required

✓Live in under 7 days