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The AI Workforce for D2C Brands

AI Employees That Handle Every Revenue-Critical Moment in Ecommerce

AI voice, WhatsApp, and messaging agents that reduce cart abandonment, automate order updates, and streamline returns improving ecommerce conversion and confidence at scale.

Recover Abandoned Carts

Automated follow-ups within hours

Reduce WISMO Queries

"Where Is My Order? solved instantly"

Simplify Returns

Utomate refunds and exchanges

38%
Cart Recovery Rate
27%
Fewer WISMO Tickets
22%
Faster Returns
40%
Cost Reduction
Benchmarked across mid-to-large ecommerce and D2C brands using AI-led commerce workflows.
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TRUSTED BY HIGH-GROWTH BUSINESSES

BajajCapital
BluParrot
NxgSecure
ShyamaPower
v2c
propertyPoint
edgyScribblers
BajajCapital
BluParrot
NxgSecure
ShyamaPower
v2c
propertyPoint
edgyScribblers
Features

Where Ecommerce Revenue Is Won or Quietly Lost

Ecommerce growth is not limited by traffic. It is limited by follow-through. UnleashX deploys AI Agents to manage high-volume, time-sensitive interactions across three critical moments:

Core Constraints

  • Pre-Purchase Abandonment
    Carts abandoned due to unanswered questions or price hesitation.
  • Post-Purchase Anxiety
    Customer anxiety around delivery delays driving up WISMO tickets.
  • Returns Friction
    Slow, manual returns and refund processes damaging loyalty.

What insurers unlock

  • Higher checkout completion
  • Fewer inbound support tickets
  • Faster resolution of returns
  • Better repeat purchase loyalty
The Power Behind the Performance

Recover Lost Carts. Convert More.

Website & Catalog Sync

Instantly sync product listings, pricing, offers, and return policies. Any update reflects in real time.

Policy Sync

Commerce Knowledge Base

Train AI on product details, variants, availability, discounts, delivery SLAs, and returns logic.

Insurance Knowledge Base

Multilingual Support

Engage shoppers in English, Hindi, Hinglish, and regional languages during browsing and checkout.

Multilingual Support

The AI Layer Across the Ecommerce Lifecycle

Transform customer interactions with intelligent voice agents that handle calls, qualify leads, and drive engagement across your automotive business.

Abandoned Cart Agent

Initiates follow-ups via WhatsApp & SMS, answers product doubts, shares offers to drive checkout.

Order Tracking Agent

Sends proactive delivery updates, handles WISMO queries, and notifies about delays.

Returns & Refunds Agent

Initiates returns instantly, explains policies, schedules pickups, and processes exchanges.

AI Renewal Agent

Runs automated renewal reminders, payment nudges, and win-back flows.

AI Employees Built for D2C & Ecommerce Operations

Revenue-Critical Workflows, Handled by AI Employees

Abandoned Cart Recovery

An AI Employee That Recovers Carts. Automatically.

Pain Point

Over 70% of carts are abandoned before checkout. Price hesitation, unanswered delivery questions, and unresolved product doubts drive drop-off and no email sequence responds fast enough or personally enough to recover them at scale.

Solution
  • Your AI Employee detects abandonment and initiates outreach within minutes via WhatsApp, voice, or SMS
  • Engages buyers in natural conversation, addresses product queries and delivery concerns in real time
  • Applies contextual recovery offers based on cart value and buyer behaviour without blanket discounting
  • Logs every recovered cart and conversation outcome directly to your OMS and CRM
40%
Cart Recovery Rate
30%
Reduction in Discount Dependency
25%
Increase in Checkout Completion on Followed-Up Carts
Lead qualification dashboard
Order Tracking (WISMO)

An AI Employee That Eliminates WISMO Before It Reaches Support

Pain Point

WISMO queries are the highest-volume, lowest-value ticket category for most ecommerce brands. Every inbound "where is my order?" call is a failure of proactive communication and the cost scales directly with order volume.

Solution
  • Your AI Employee sends proactive updates at every fulfilment milestone dispatch, transit, out-for-delivery without waiting for a customer to ask
  • Handles real-time order status queries across WhatsApp, voice, and chat with zero agent involvement
  • Communicates delays proactively, offering alternate delivery options where available
  • Escalates lost shipments or failed deliveries to human agents with full order and conversation context attached
35%
Reduction in WISMO Support Tickets
27%
Lower Cost Per Post-Purchase Interaction
40%
Improvement in Customer-Rated Post-Purchase Experience
Plug Sales Lead Leakage
Returns & Refunds

An AI Employee That Resolves Returns, Without the Operational Backlog

Pain Point

A slow returns experience is one of the strongest predictors of lost repeat purchase intent. For high-volume D2C brands, manual returns processing creates backlogs, inconsistent communication, and support costs that compound at scale.

Solution
  • Your AI Employee initiates the return or exchange instantly via voice or chat no queue, no wait
  • Sets clear refund timelines and keeps the customer informed at every stage of the process
  • Schedules doorstep pickups and coordinates with logistics partners without human interventions
  • Processes exchanges and syncs all resolution outcomes directly to your OMS in real time
20%
Improvement in Post-Returns Repeat Purchase Rate
22%
Faster Returns Resolution
40%
Reduction in Returns-Related Support Volume
Support At Scale
Features

Built for Every Stage of the Ecommerce Customer Journey

From policy queries to claim resolution, our AI Agents deliver experiences that are empathetic for customers and efficient for insurers.

Conversational Intelligence

Understands buyer intent across the full purchase journey product discovery, checkout hesitation, delivery queries, and returns responding with context, not scripts.

Workflow Automation

Every conversation triggers a downstream action. OMS updates, CRM tagging, refund initiation, and logistics coordination execute automatically with no manual handoff required.

Human Escalation

Detects dissatisfaction, high-value order risk, or complex exceptions. Transfers to a human agent instantly with the full conversation, order history, and customer context already loaded.

Security & Data

Customer PII handled with enterprise-grade security. Consent logged across every channel voice, WhatsApp, chat with full audit visibility for compliance and dispute resolution.

Multilingual Engagement

Native support for English, Hindi, and Hinglish. Built for India-first D2C brands operating across diverse regional markets at scale.

Scalable by Design

Handles peak sale events and festive surges without latency or downtime. Concurrent conversation capacity scales with your order volume, automatically

Integrate With Your Favourite Tools

200+Ready Integrations
99.9%Sync Accuracy
10xFaster Deployment
Notion
Analytics
Apollo
Salesforce
Asana
SendGrid
HubSpot
Slack
Intercom
Google Slides
Zoom
Notion
Analytics
Apollo
Salesforce
Asana
SendGrid
HubSpot
Slack
Intercom
Google Slides
Zoom
Google Calendar
Clay
Smallcase
ClickUp
Trello
Docs
WhatsApp
Firecrawl
YouTube
Freshwork
Zapier
Google Calendar
Clay
Smallcase
ClickUp
Trello
Docs
WhatsApp
Firecrawl
YouTube
Freshwork
Zapier
Google Docs
Gmail
Zendesk
Google Meet
Monday.com
Microsoft Excel
Airtable
Jira
Meta
Calendly
Odoo
Google Docs
Gmail
Zendesk
Google Meet
Monday.com
Microsoft Excel
Airtable
Jira
Meta
Calendly
Odoo
Start Scaling Today

Why Ecommerce Brands Choose UnleashX

  • Proven revenue recovery
  • Support cost reduction
  • Scales with seasonal peaks
Higher Conversions
Higher Conversions
Lower WISMO
Lower WISMO
Faster Returns
Faster Returns
Repeat Loyalty
Repeat Loyalty

See AI Employees in action

Fill out the form below to book a tailored demo.

Discover More
Of Our
Solutions

See how specialized agents automate hiring, support, etc. and other workflows across your business.

Insurance

Insurance

Banking & Finance

Banking & Finance

Success Stories

How we helped organisations save Millions in time and money

Nitin Kalra

Nitin Kalra

CEO, Blu Parrot

46%Faster Client Responses
33%Improved Campaign Efficiency

“Using UnleashX gave our team the power to build voice AI agents that deliver real results for our clients. Every use case became faster to deploy and easier to scale. Our metrics improved across the board and the quality of outcomes surprised even our clients. It has made our entire workflow sharper and more predictable.”

Nitin Kalra logo
Nitin Jain

Nitin Jain

VP of Engineering, Bajaj Capital

57%Faster Customer Follow-ups
31%Higher conversion from old leads

“The voice SDRs revived our entire old database. People actually responded because the agent sounded natural, helpful and fully aware of our projects. Follow ups became instant. Interest checks became smoother. The sales team finally got real conversations instead of chasing dead ends.”

Nitin Jain logo
Pulkit Garg

Pulkit Garg

CEO, Edgy Scribblers

40%Reduced Manual Timelines
52%Faster Operational Speed
29%Consistent Project Turnaround

“Finding a reliable team is very difficult in today’s time. While it’s easier to get bots to do the work, humans a lot more difficult. Working with UnleashX I found that it’s easier to work with both. The team under Ajay’s tutelage is building an impressive AI workforce tool, that has helped us streamline our work, and reduce the timelines for many manual tasks by at least 40%.”

Pulkit Garg logo
Frequently Asked Questions
AI Agents can initiate cart recovery within hours of abandonment, across voice, WhatsApp, and SMS, ensuring timely engagement.
Yes. The Order Tracking Agent proactively communicates delays and can coordinate alternate delivery slots where supported.
AI Agents initiate returns instantly, explain policies clearly, and coordinate pickups—reducing friction and support dependency.
Yes. UnleashX follows enterprise-grade security practices with controlled access, consent logging, and secure integrations.
Chatbots answer questions. UnleashX AI Agents execute ecommerce workflows—recovering carts, managing orders, and resolving post-purchase issues end-to-end.

Transform Your Business with AI-Powered Automation

Stop wasting resources on repetitive tasks. Our intelligent automation platform combines AI co-pilots and agentic nodes to orchestrate your entire workflow eliminating bottlenecks, accelerating revenue, and delivering ROI from day one.