Post-Purchase Review + UGC Collection Agent
This template drives product review volume by reaching out to buyers after confirmed delivery, routing unhappy customers to private feedback channels and directing satisfied customers to public review platforms.
AI operates via
How It Works
- 01
Delivery confirmed
Trigger fires 7 days after delivery confirmation is logged.
- 02
Review request
Personalised message sent referencing the purchased product.
- 03
Sentiment check
Customer rates experience on a 1-to-5 scale.
- 04
Routing
Scores 1-3 go to private feedback form; scores 4-5 go to review platform.
- 05
Follow-up
Non-responders receive one reminder after 3 days.
See How It Works
The AI Employee executes each step autonomously - no human intervention required unless explicitly configured.
Delivery confirmed
Review request
Sentiment check
Routing
Follow-up
Delivery confirmed
Trigger fires 7 days after delivery confirmation is logged.
Review request
Personalised message sent referencing the purchased product.
Sentiment check
Customer rates experience on a 1-to-5 scale.
Routing
Scores 1-3 go to private feedback form; scores 4-5 go to review platform.
Follow-up
Non-responders receive one reminder after 3 days.
Key Results
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Integrate With Your Favourite Tools
TRUSTED BY HIGH-GROWTH BUSINESSES
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Our team will configure this template to your CRM, compliance rules, and brand voice. Live in under 7 days.