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E-CommerceMarketingSocial Proof

Automated Post-Purchase Review Collection

Increase review volume with AI-timed requests that optimise response rates. Sentiment analysis surfaces negative reviews early for proactive management.

AI operates via

Email AutomationSMS AutomationWhatsApp AutomationCRM Sync

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How It Works

01
Delivery Confirmation
Review request sent after delivery confirmed by customer.
02
Review Incentive
Optional incentive offered (discount, loyalty points, or contest entry).
03
Review Submission
Customer submits review through email link or dedicated portal.
04
Sentiment Action
Negative reviews trigger team notification; positive reviews promoted.

See How It Works

The AI Employee executes each step autonomously - no human intervention required unless explicitly configured.

Delivery Confirmation

Review Incentive

Review Submission

Sentiment Action

Step 01

Delivery Confirmation

Review request sent after delivery confirmed by customer.

Step 02

Review Incentive

Optional incentive offered (discount, loyalty points, or contest entry).

Step 03

Review Submission

Customer submits review through email link or dedicated portal.

Step 04

Sentiment Action

Negative reviews trigger team notification; positive reviews promoted.

Key Results

52%

Review volume increase

4.3/5.0

Average star rating

22%

Review request response rate

Frequently Asked Questions

When is the optimal time to request reviews?

Timing varies but typically 5-10 days after delivery.

What incentives are effective?

Discount codes (5-10%) or loyalty points show 2-3x higher response rates.

How many review requests should I send?

Maximum 2-3 per customer over review lifecycle.

How do you prevent fake reviews?

Incentives disclosed transparently; system flags suspicious patterns.

What's a typical review volume increase?

Automated requests increase review volume by 40-60%.

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Integrate With Your Favourite Tools

200+Ready Integrations

99.9%Sync Accuracy

10xFaster Deployment

TRUSTED BY HIGH-GROWTH BUSINESSES

BajajCapital

BluParrot

NxgSecure

ShyamaPower

v2c

propertyPoint

edgyScribblers

BajajCapital

BluParrot

NxgSecure

ShyamaPower

v2c

propertyPoint

edgyScribblers

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Our team will configure this template to your CRM, compliance rules, and brand voice. Live in under 7 days.

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