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AI Agent for Video Verification & E-KYC Platform for Regulated Industries

UnleashX delivers an autonomous AI-powered Video Verification and E-KYC platform built for regulated industries like banking, insurance, and finance. From identity checks to liveness detection and document validation, our agents operate 24/7 reducing onboarding friction, ensuring RBI and IRDAI compliance, and accelerating customer verification with 98% accuracy across every Indian state.

AI agent conducting video KYC verification for a regulated industry client on a digital platform

Our Video Verification & E-KYC Services

End-to-end AI-driven identity verification and KYC solutions purpose-built for compliance-heavy regulated industries.

Video KYC Verification

AI agents conduct real-time video-based KYC sessions, verifying customer identity through live facial recognition and document cross-checks, fully compliant with RBI and IRDAI video KYC guidelines for banking and insurance onboarding.

Liveness & Spoof Detection

Advanced AI liveness detection ensures the person on the video call is physically present, preventing deepfake, photo, or video spoofing attacks with over 98% accuracy to protect regulated institutions from fraud.

Document Verification

Automated AI extraction and validation of government-issued ID documents including Aadhaar, PAN, and passports cross-referencing data in real time to flag discrepancies and ensure onboarding accuracy for financial institutions.

Regulatory Compliance Monitoring

Built-in 100% compliance monitoring ensures every video verification session adheres to IRDAI, RBI, and GDPR audit protocols, generating tamper-proof records and audit trails required by regulated industry authorities.

Multilingual E-KYC Workflows

Supports 100+ languages and 12+ Indian languages including Tamil, Bangla, and Hindi, enabling seamless E-KYC experiences for customers across diverse regions without language barriers or drop-offs.

Agentic KYC Orchestration

Central AI orchestration layer automates end-to-end KYC workflows from initiation to approval integrating with CRMs, core banking systems, and insurance platforms via 200+ tool integrations, eliminating manual processing delays.

Step-by-step AI video KYC verification process shown on a mobile and desktop interface

Our 5-Step AI Video Verification & E-KYC Process

Step 1: Customer Initiation & Consent Capture
The AI agent reaches out or receives the customer via phone, WhatsApp, or web channel, explains the E-KYC process in the customer's preferred language including Indian vernaculars and captures explicit digital consent as required by regulatory frameworks like RBI and IRDAI.
Step 2: Live Video Session & Identity Verification
A fully autonomous video session is initiated where the AI agent guides the customer through real-time facial recognition and liveness detection checks, ensuring the individual is physically present and matching submitted identity credentials with near-human precision.
Step 3: Document Scan & Data Extraction
The customer presents government-issued documents Aadhaar, PAN, passport, or driving licence which the AI agent captures, extracts data from using OCR and AI parsing, and cross-validates instantly against application-provided details to flag mismatches.
Step 4: Compliance Check & Risk Scoring
Every verified data point is run through automated compliance checks aligned with IRDAI, RBI, and GDPR protocols. The AI engine assigns a risk score, flags high-risk cases for human-in-loop review, and generates a tamper-proof audit trail for regulatory submission.
Step 5: Approval Notification & CRM Sync
Upon successful verification, the AI agent sends instant approval notifications to the customer via WhatsApp, SMS, or email, and autonomously syncs the verified KYC record into your core banking, insurance, or CRM platform completing onboarding in minutes, not days.
Trusted by Regulated Industries

Success Stories

See how regulated enterprises are transforming customer onboarding with AI-powered video verification and E-KYC.

The voice SDRs revived our entire old database. People actually responded because the agent sounded natural, helpful and fully aware of our projects. Follow ups became instant. Interest checks became smoother. The sales team finally got real conversations instead of chasing dead ends.

Ajit Kadian

Using UnleashX gave our team the power to build voice AI agents that deliver real results for our clients. Every use case became faster to deploy and easier to scale. Our metrics improved across the board and the quality of outcomes surprised even our clients. It has made our entire workflow sharper and more predictable.

Nitin Kalra

The UnleashX Difference

Why Choose UnleashX for Video Verification & E-KYC?

UnleashX combines autonomous AI precision with deep regulatory compliance to deliver a verification platform regulated industries can rely on.

Regulatory Compliance

100% compliance monitoring built-in for IRDAI, RBI, GDPR, and internal audit protocols, ensuring every E-KYC session meets Indian and pan-India regulatory standards.

98% Accuracy

Near-human precision across facial recognition, liveness detection, and document validation, with under 700ms latency for a frictionless customer verification experience.

45-Minute Go-Live

Deploy a fully operational AI video KYC agent in as little as 45 minutes using production-ready templates, minimising time-to-value for banks, insurers, and financial enterprises.

Multilingual & 24/7 Ready

Supports 100+ languages including 12+ Indian languages, operating round the clock with 99% uptime to serve diverse customers across every Indian state without interruption.

Meet The UnleashX AI Team

Autonomous AI employees built to handle verification, sales, and support at scale.

Peter, Sales AI Employee by UnleashX

Peter

Sales AI Employee

Peter is UnleashX's end-to-end Sales AI Employee, purpose-built to support banking and financial services teams in converting KYC-completed prospects into active account holders. Operating 24/7 across calls, chat, and email, Peter connects with banking leads, nurtures them through the onboarding funnel, sends timely follow-ups, autonomously updates CRM systems, and ensures every qualified prospect completes their bank account opening journey. With support for both English and Hindi, Peter is particularly effective in engaging customers across India's diverse banking population ensuring no opportunity is lost due to language barriers or delayed response times. Deployable in 45 minutes, Peter brings 98% human-like communication to your sales and onboarding pipeline.

Sarah, Cart Abandonment AI Employee at UnleashX

Sarah

Cart Abandonment AI Employee

Sarah is UnleashX's AI Employee specialised in re-engaging customers who drop off mid-way through the bank account opening or Video E-KYC process. In the banking context, Sarah identifies where customers abandoned the onboarding flow whether during document submission, video session scheduling, or final activation and proactively re-engages them through voice calls, WhatsApp messages, and chat. She autonomously sends personalised nudges, resolves common objections, and guides customers back to complete their KYC verification. Supporting both English and Hindi, Sarah is especially effective in recovering India-based banking drop-offs, where customers often abandon due to confusion about the KYC process rather than genuine disinterest. She tracks every interaction until conversion is confirmed.

James, HR Recruiter AI Employee at UnleashX

James

HR Recruiter AI Employee

James is UnleashX's HR Recruiter AI Employee, supporting banking institutions looking to scale their operations teams alongside their AI-powered KYC infrastructure. As banks deploy Video E-KYC platforms and expand digital onboarding capabilities, James helps source and screen compliance officers, KYC analysts, and customer onboarding specialists across job boards, chat, and calls. He schedules interviews, sends reminders, coordinates hiring pipelines, and follows up autonomously until every critical banking operations role is filled. With English and Hindi language support, James is highly effective for banks operating across India's major financial hubs including Mumbai, Delhi, and Bengaluru ensuring talent acquisition keeps pace with digital transformation goals.

Frequently Asked Questions

Which AI technique is used for KYC?
Modern AI-powered KYC platforms use a combination of techniques: computer vision and facial recognition for identity matching, optical character recognition (OCR) for document data extraction, natural language processing (NLP) for conversational agent interactions, and machine learning-based risk scoring for fraud detection. Liveness detection algorithms including active and passive checks are also used to prevent spoofing, ensuring the person is physically present during the verification session.
Which type of KYC verification is done through video calls or online means?
Video KYC (V-KYC) is the process of verifying a customer's identity through a live or AI-facilitated video session, compliant with RBI and IRDAI guidelines in India. The customer presents their face and government-issued documents on camera while the AI agent or a human officer validates the information in real time. This is a fully paperless, remote process accepted by banks, insurance companies, and other regulated financial institutions.
Is AI-powered video KYC legally compliant with RBI and IRDAI regulations?
Yes. AI-driven Video KYC platforms like UnleashX are built to comply with RBI's Video-Based Customer Identification Process (V-CIP) guidelines and IRDAI's digital onboarding norms. Every session generates a tamper-proof audit trail, and built-in compliance monitoring ensures all interactions meet required regulatory standards. GDPR compliance is also maintained for all operations, protecting customer data throughout the verification lifecycle.
How long does an AI-powered E-KYC verification take to complete?
With UnleashX's AI Video KYC platform, the full verification process from customer initiation through liveness check, document validation, compliance scoring, and CRM sync typically completes in under 5 minutes. This is a dramatic reduction compared to traditional manual KYC, which can take 24–72 hours. The 45-minute platform deployment time also means enterprises can go live rapidly without lengthy integration cycles.
What documents are supported for AI-based E-KYC verification?
The platform supports a wide range of government-issued identity documents including Aadhaar card, PAN card, passport, voter ID, and driving licence for Indian customers, as well as diverse document formats for operations across India. The AI agent uses OCR and machine learning to extract and validate data fields in real time, flagging mismatches between the document and the applicant's submitted details for immediate review.
Can the AI KYC agent handle customers who speak regional Indian languages?
Absolutely. UnleashX's platform supports 100+ languages, including 12+ Indian languages such as Tamil, Bangla, Hindi, and other vernaculars. The AI agent dynamically adapts to the customer's preferred language during the video verification session, ensuring clear communication, higher completion rates, and a frictionless onboarding experience for customers across diverse linguistic backgrounds in India.
How does the platform prevent fraud during video verification?
UnleashX employs multi-layered fraud prevention including active and passive liveness detection to identify deepfakes, printed photo spoofing, and pre-recorded video attacks. Document authenticity checks flag tampered or forged IDs using AI-based pattern recognition. Risk scoring algorithms assess each session in real time, and high-risk cases are automatically escalated to human-in-loop review before approval, maintaining security without compromising onboarding speed.
Does the E-KYC platform integrate with existing banking or insurance systems?
Yes. UnleashX integrates with 200+ tools and platforms including Salesforce, HubSpot, Zendesk, and core banking or insurance CRM systems via API. Verified KYC records are automatically synced into your existing workflows upon approval, eliminating manual data entry. The platform also connects with WhatsApp, SMS, and email channels for customer notifications, ensuring a fully connected end-to-end onboarding experience within your current technology stack.
Certified & Trusted

Awards and Recognition

GDPR compliance certification badge for UnleashX E-KYC platform

GDPR Compliance

Fully compliant with data privacy and protection standards.

IRDAI compliance badge for UnleashX video KYC platform

IRDAI Adherence

Meets all IRDAI digital onboarding and audit protocol requirements.

99% uptime reliability badge for UnleashX AI platform

99% Uptime Guarantee

Enterprise-grade reliability with round-the-clock platform availability.

ISO 27000 information security certification badge for UnleashX AI employee platform

ISO 27000 Certified Security

ISO 27000-certified standards for data protection, privacy, and risk management.

Deploy AI Video Verification & E-KYC in 45 Minutes

Tell us about your compliance requirements and we'll show you how UnleashX can automate your entire KYC workflow get a personalised demo and go live faster than you thought possible.

For immediate assistance, feel free to give us a direct call at +919911997433.

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