AI Agent for Video E-KYC for NBFC and Fintech Customer Onboarding

Streamline your NBFC or Fintech customer onboarding with UnleashX's AI-powered Video E-KYC agent. Conduct fully compliant, automated identity verifications via live video reducing drop-offs, cutting manual review time, and enabling instant digital onboarding at scale. Trusted by financial institutions across India, our AI agent delivers 98% accuracy with 24/7 availability and seamless RBI-aligned compliance.

AI agent conducting video E-KYC verification for a fintech customer onboarding session

Our AI Agent for Video E-KYC Services

Comprehensive AI-driven Video E-KYC and onboarding solutions purpose-built for NBFCs, Fintechs, and digital lenders.

Video E-KYC Verification

Conduct real-time, AI-guided video KYC sessions that verify customer identity via live video, document checks, and liveness detection fully compliant with RBI and IRDAI norms for NBFCs and Fintechs.

Loan Application Support

Explains loan options clearly, checks eligibility instantly, collects key customer details, guides users through the full application, and provides live status updates reducing drop-offs and increasing approvals.

Agentic AI Workflow Orchestration

An orchestration layer to automate end-to-end onboarding workflows using agentic AI covering video, voice, chatbots, and RPA-style automation for seamless financial customer journeys.

Document Collection & Validation

Autonomously guides customers to upload required KYC documents via WhatsApp or web, validates submissions in real time, flags discrepancies, and reduces manual review queues significantly.

Multilingual Onboarding Agent

Supports 100+ global languages and 12+ Indian languages including Hindi, Tamil, and Bangla ensuring accessible, friction-free onboarding for customers across every region of India.

Compliance Monitoring & Audit

Delivers 100% compliance monitoring adhering to IRDAI, GDPR, and internal audit protocols ensuring every Video E-KYC interaction is recorded, auditable, and regulation-ready for financial regulators.

Instant Digital Onboarding

Compliant, Automated Video KYC Built for Indian Financial Institutions

India's NBFC and Fintech landscape demands onboarding that is fast, scalable, and RBI-compliant. UnleashX's AI Video E-KYC agent conducts live identity verification autonomously handling liveness checks, document validation, and customer consent collection without human agents. With 98% accuracy, less than 700ms latency, and support for 12+ Indian languages, it eliminates onboarding backlogs and brings new customers live in minutes, not days.

AI-powered video E-KYC interface showing identity verification for a fintech onboarding process
Trusted By Fintech Leaders

Success Stories

See how NBFCs and Fintechs are cutting onboarding time and boosting compliance with UnleashX.

"The voice SDRs revived our entire old database. People actually responded because the agent sounded natural, helpful and fully aware of our projects. Follow ups became instant. Interest checks became smoother. The sales team finally got real conversations instead of chasing dead ends."

Ajit Kadian
Ajit Kadian

"Using UnleashX gave our team the power to build voice AI agents that deliver real results for our clients. Every use case became faster to deploy and easier to scale. Our metrics improved across the board and the quality of outcomes surprised even our clients. It has made our entire..."

Nitin Kalra
Nitin Kalra
The UnleashX Difference

Why Choose UnleashX for Video E-KYC?

UnleashX combines autonomous AI precision with deep fintech compliance expertise to redefine how NBFCs onboard customers.

RBI-Ready Compliance

Built with 100% compliance monitoring aligned to RBI, IRDAI, and GDPR standards for Indian financial institutions.

98% Accuracy

Near-human precision across video verification, document validation, and liveness detection with 98% accuracy.

45-Min Deployment

Go live in just 45 minutes pre-built E-KYC templates mean zero lengthy IT rollouts for NBFCs across India.

24/7 AI Availability

Never miss an onboarding window UnleashX AI agents operate round the clock with 99% uptime and under 700ms latency.

Meet The UnleashX AI Team

Autonomous AI employees built to handle your toughest onboarding challenges.

Peter, Sales AI Employee by UnleashX

Peter

Sales AI Employee

Peter is UnleashX's end-to-end Sales AI Employee, purpose-built to support banking and financial services teams in converting KYC-completed prospects into active account holders. Operating 24/7 across calls, chat, and email, Peter connects with banking leads, nurtures them through the onboarding funnel, sends timely follow-ups, autonomously updates CRM systems, and ensures every qualified prospect completes their bank account opening journey. With support for both English and Hindi, Peter is particularly effective in engaging customers across India's diverse banking population ensuring no opportunity is lost due to language barriers or delayed response times. Deployable in 45 minutes, Peter brings 98% human-like communication to your sales and onboarding pipeline.

Sarah, Cart Abandonment AI Employee at UnleashX

Sarah

Cart Abandonment AI Employee

Sarah is UnleashX's AI Employee specialised in re-engaging customers who drop off mid-way through the bank account opening or Video E-KYC process. In the banking context, Sarah identifies where customers abandoned the onboarding flow whether during document submission, video session scheduling, or final activation and proactively re-engages them through voice calls, WhatsApp messages, and chat. She autonomously sends personalised nudges, resolves common objections, and guides customers back to complete their KYC verification. Supporting both English and Hindi, Sarah is especially effective in recovering India-based banking drop-offs, where customers often abandon due to confusion about the KYC process rather than genuine disinterest. She tracks every interaction until conversion is confirmed.

James, HR Recruiter AI Employee at UnleashX

James

HR Recruiter AI Employee

James is UnleashX's HR Recruiter AI Employee, supporting banking institutions looking to scale their operations teams alongside their AI-powered KYC infrastructure. As banks deploy Video E-KYC platforms and expand digital onboarding capabilities, James helps source and screen compliance officers, KYC analysts, and customer onboarding specialists across job boards, chat, and calls. He schedules interviews, sends reminders, coordinates hiring pipelines, and follows up autonomously until every critical banking operations role is filled. With English and Hindi language support, James is highly effective for banks operating across India's major financial hubs including Mumbai, Delhi, and Bengaluru ensuring talent acquisition keeps pace with digital transformation goals.

Frequently Asked Questions

How is AI used in KYC?

AI automates identity verification by performing liveness detection, document OCR, facial recognition, and data cross-checks in real time during a video session. It eliminates the need for manual reviewer teams by validating customer identity against government-issued IDs, detecting spoofing attempts, and flagging anomalies reducing verification time from days to under minutes while maintaining full regulatory compliance.

What is video KYC verification?

Is UnleashX's Video E-KYC agent compliant with RBI guidelines?

How long does it take to deploy the Video E-KYC agent?

What languages does the Video E-KYC agent support?

Can the AI agent handle document collection and validation during onboarding?

How does the AI agent reduce customer drop-offs during E-KYC?

What integrations does UnleashX support for NBFC and Fintech systems?

Still Have Questions About Video E-KYC?

Talk to our AI onboarding specialists for a free consultation and live demo.

Our Global Service Reach

UnleashX serves NBFCs, Fintechs, and financial institutions across India and global markets with 24/7 AI agents.

Global + India

Service Coverage

24/7 Operation

Availability

100+ Languages

Languages Supported

Do We Service Your Region?

Reach out to confirm availability for your market and onboarding use case.

Certified & Trusted

Awards and Recognition

GDPR compliance certification badge for UnleashX

GDPR Compliant

Fully aligned with global data protection and privacy regulations.

IRDAI compliance protocol badge for UnleashX AI platform

IRDAI Protocol Adherence

100% compliance monitoring per IRDAI audit standards.

99% uptime reliability badge for UnleashX AI workforce platform

99% Uptime Guarantee

Enterprise-grade reliability with near-zero downtime for critical onboarding flows.

ISO 27000 information security certification badge for UnleashX AI employee platform

ISO 27000 Certified Security

Globally recognized standards for data protection, privacy, and risk management.

Ready to Transform Your NBFC or Fintech Onboarding?

Fill out the form below and our team will reach out within one business day to schedule your personalized Video E-KYC demo and discuss your specific compliance and onboarding requirements.

Contact Us Today

For immediate assistance, feel free to give us a direct call at +919911997433.