Video E-KYC Verification
Conduct real-time, AI-guided video KYC sessions that verify customer identity via live video, document checks, and liveness detection fully compliant with RBI and IRDAI norms for NBFCs and Fintechs.
AI Agent for Video E-KYC for NBFC and Fintech Customer Onboarding
Streamline your NBFC or Fintech customer onboarding with UnleashX's AI-powered Video E-KYC agent. Conduct fully compliant, automated identity verifications via live video reducing drop-offs, cutting manual review time, and enabling instant digital onboarding at scale. Trusted by financial institutions across India, our AI agent delivers 98% accuracy with 24/7 availability and seamless RBI-aligned compliance.
Our AI Agent for Video E-KYC Services
Comprehensive AI-driven Video E-KYC and onboarding solutions purpose-built for NBFCs, Fintechs, and digital lenders.
Loan Application Support
Explains loan options clearly, checks eligibility instantly, collects key customer details, guides users through the full application, and provides live status updates reducing drop-offs and increasing approvals.
Agentic AI Workflow Orchestration
An orchestration layer to automate end-to-end onboarding workflows using agentic AI covering video, voice, chatbots, and RPA-style automation for seamless financial customer journeys.
Document Collection & Validation
Autonomously guides customers to upload required KYC documents via WhatsApp or web, validates submissions in real time, flags discrepancies, and reduces manual review queues significantly.
Multilingual Onboarding Agent
Supports 100+ languages and 12+ Indian languages including Hindi, Tamil, and Bangla ensuring accessible, friction-free onboarding for customers across every region of India.
Compliance Monitoring & Audit
Delivers 100% compliance monitoring adhering to IRDAI, GDPR, and internal audit protocols ensuring every Video E-KYC interaction is recorded, auditable, and regulation-ready for financial regulators.
Instant Digital Onboarding
Compliant, Automated Video KYC Built for Indian Financial Institutions
India's NBFC and Fintech landscape demands onboarding that is fast, scalable, and RBI-compliant. UnleashX's AI Video E-KYC agent conducts live identity verification autonomously handling liveness checks, document validation, and customer consent collection without human agents. With 98% accuracy, less than 700ms latency, and support for 12+ Indian languages, it eliminates onboarding backlogs and brings new customers live in minutes, not days.
Trusted By Fintech Leaders
Success Stories
See how NBFCs and Fintechs are cutting onboarding time and boosting compliance with UnleashX.
The voice SDRs revived our entire old database. People actually responded because the agent sounded natural, helpful and fully aware of our projects. Follow ups became instant. Interest checks became smoother. The sales team finally got real conversations instead of chasing dead ends.Ajit Kadian
Using UnleashX gave our team the power to build voice AI agents that deliver real results for our clients. Every use case became faster to deploy and easier to scale. Our metrics improved across the board and the quality of outcomes surprised even our clients. It has made our entire workflow sharper and more predictable.Nitin Kalra
The UnleashX Difference
Why Choose UnleashX for Video E-KYC?
UnleashX combines autonomous AI precision with deep fintech compliance expertise to redefine how NBFCs onboard customers.
RBI-Ready Compliance
Built with 100% compliance monitoring aligned to RBI, IRDAI, and GDPR standards for Indian financial institutions.
98% Accuracy
Near-human precision across video verification, document validation, and liveness detection with 98% accuracy.
45-Min Deployment
Go live in just 45 minutes pre-built E-KYC templates mean zero lengthy IT rollouts for NBFCs across India.
24/7 AI Availability
Never miss an onboarding window UnleashX AI agents operate round the clock with 99% uptime and under 700ms latency.
Meet The UnleashX AI Team
Autonomous AI employees built to handle your toughest onboarding challenges.
Peter
Sales AI Employee
Peter is UnleashX's end-to-end Sales AI Employee, purpose-built to support banking and financial services teams in converting KYC-completed prospects into active account holders. Operating 24/7 across calls, chat, and email, Peter connects with banking leads, nurtures them through the onboarding funnel, sends timely follow-ups, autonomously updates CRM systems, and ensures every qualified prospect completes their bank account opening journey. With support for both English and Hindi, Peter is particularly effective in engaging customers across India's diverse banking population ensuring no opportunity is lost due to language barriers or delayed response times. Deployable in 45 minutes, Peter brings 98% human-like communication to your sales and onboarding pipeline.
Sarah
Cart Abandonment AI Employee
Sarah is UnleashX's AI Employee specialised in re-engaging customers who drop off mid-way through the bank account opening or Video E-KYC process. In the banking context, Sarah identifies where customers abandoned the onboarding flow whether during document submission, video session scheduling, or final activation and proactively re-engages them through voice calls, WhatsApp messages, and chat. She autonomously sends personalised nudges, resolves common objections, and guides customers back to complete their KYC verification. Supporting both English and Hindi, Sarah is especially effective in recovering India-based banking drop-offs, where customers often abandon due to confusion about the KYC process rather than genuine disinterest. She tracks every interaction until conversion is confirmed.
James
HR Recruiter AI Employee
James is UnleashX's HR Recruiter AI Employee, supporting banking institutions looking to scale their operations teams alongside their AI-powered KYC infrastructure. As banks deploy Video E-KYC platforms and expand digital onboarding capabilities, James helps source and screen compliance officers, KYC analysts, and customer onboarding specialists across job boards, chat, and calls. He schedules interviews, sends reminders, coordinates hiring pipelines, and follows up autonomously until every critical banking operations role is filled. With English and Hindi language support, James is highly effective for banks operating across India's major financial hubs including Mumbai, Delhi, and Bengaluru ensuring talent acquisition keeps pace with digital transformation goals.
Frequently Asked Questions
How is AI used in KYC?
AI automates identity verification by performing liveness detection, document OCR, facial recognition, and data cross-checks in real time during a video session. It eliminates the need for manual reviewer teams by validating customer identity against government-issued IDs, detecting spoofing attempts, and flagging anomalies reducing verification time from days to under minutes while maintaining full regulatory compliance.
What is video KYC verification?
Video KYC is a digital identity verification method where a customer completes their KYC process via a live video call instead of visiting a branch. An AI agent or trained officer visually verifies the customer's face, checks their documents (like Aadhaar or PAN), captures consent, and records the session. It is recognized by RBI as a valid onboarding method for NBFCs, banks, and Fintechs operating in India.
Is UnleashX's Video E-KYC agent compliant with RBI guidelines?
Yes. UnleashX's AI Video E-KYC agent is built with 100% compliance monitoring aligned to RBI's Video-based Customer Identification Process (V-CIP) guidelines, IRDAI norms, and GDPR data protection standards. Every session is recorded, timestamped, and audit-ready giving NBFCs and Fintechs a fully defensible compliance trail for regulators.
How long does it take to deploy the Video E-KYC agent?
UnleashX offers a 45-minute go-live time using pre-built E-KYC templates. Unlike traditional KYC software that requires months of integration, our platform connects to your existing CRM, LOS, or core banking APIs through 200+ native integrations meaning your AI-powered onboarding agent can be live and processing customers the same day.
What languages does the Video E-KYC agent support?
The UnleashX AI agent supports 100+ languages, including 12+ Indian regional languages such as Hindi, Tamil, Telugu, Bangla, Marathi, Gujarati, and Kannada. This multilingual capability is essential for NBFCs and Fintechs serving customers across India's diverse linguistic landscape, ensuring no customer is left behind due to a language barrier during onboarding.
Can the AI agent handle document collection and validation during onboarding?
Yes. The AI agent autonomously guides customers to upload required KYC documents such as Aadhaar, PAN, or passport via WhatsApp or web interfaces. It validates document authenticity in real time, checks for data consistency, flags issues instantly, and prompts customers to resubmit if needed. This eliminates manual document review queues and significantly accelerates onboarding approvals.
How does the AI agent reduce customer drop-offs during E-KYC?
Drop-offs typically happen when customers face confusion, delays, or technical friction. UnleashX's agent proactively re-engages incomplete applications via WhatsApp, SMS, and voice calls answering queries in real time, sending step-by-step guidance, and recovering abandoned sessions. This approach has helped clients achieve up to 2.5x improvement in lead-to-verified-customer conversion rates.
What integrations does UnleashX support for NBFC and Fintech systems?
UnleashX integrates with 200+ tools and platforms, including major CRMs like Salesforce and HubSpot, communication platforms like WhatsApp and Twilio, and core workflow tools like Zapier, Airtable, and Jira. For financial institutions, it can connect directly to loan origination systems (LOS), core banking platforms, and internal audit tools ensuring seamless data flow across your entire onboarding stack.
Certified & Trusted
Awards and Recognition
GDPR Compliant
Fully aligned with data protection and privacy regulations.
IRDAI Protocol Adherence
100% compliance monitoring per IRDAI audit standards.
99% Uptime Guarantee
Enterprise-grade reliability with near-zero downtime for critical onboarding flows.
ISO 27000 Certified Security
ISO 27000-certified standards for data protection, privacy, and risk management.
Ready to Transform Your NBFC or Fintech Onboarding?
Open the form using the button below and our team will reach out within one business day to schedule your personalized Video E-KYC demo and discuss your specific compliance and onboarding requirements.
For immediate assistance, feel free to give us a direct call at +919911997433.
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