Video KYC Verification
AI-powered live video sessions verify customer identity in real time, matching faces to submitted documents with 98% accuracy and full RBI compliance eliminating the need for physical branch visits.
AI Agent for Video E-KYC Platform for Bank Account Opening
Open bank accounts faster and smarter with UnleashX's AI Agent for Video E-KYC built for the demands of modern banking in India and beyond. From instant identity verification to seamless document collection, our autonomous AI handles the full onboarding journey 24/7, reducing drop-offs and ensuring RBI-compliant, fraud-free account activation in minutes.
Our Video E-KYC AI Agent Services
End-to-end autonomous AI solutions covering every step of the video KYC and bank account onboarding process.
Document Collection & Validation
Autonomously collects, validates, and cross-checks KYC documents including Aadhaar, PAN, and passports via WhatsApp or chat reducing manual review time and data entry errors significantly.
Loan Eligibility & Application Support
Guides bank customers through loan applications post-account opening, checks eligibility instantly, collects required details, and provides live status updates reducing drop-offs and boosting approvals.
Agentic AI Workflow Orchestration
Orchestrates the entire bank account onboarding workflow from initial KYC trigger to final account activation across voice, video, chat, and backend systems without human intervention.
Compliance Monitoring
Continuously monitors every KYC interaction for 100% compliance with IRDAI, GDPR, and RBI audit protocols generating automated reports and flagging anomalies before they become regulatory risks.
Multilingual Onboarding Support
Supports 100+ languages and 12+ Indian languages including Tamil, Bangla, and Hindi ensuring bank customers across India can complete their Video E-KYC in their preferred language.
How Our Video E-KYC AI Agent Works
Step 1: Customer Initiation & Channel Selection
The customer initiates their bank account opening request via the bank's website, mobile app, or WhatsApp. The AI Agent instantly responds 24/7, guides them to the Video E-KYC flow, and supports 12+ Indian languages for seamless regional accessibility.
Step 2: Document Submission & Pre-Validation
The AI Agent prompts customers to upload required KYC documents like Aadhaar, PAN, address proof via secure channels. It automatically validates document authenticity, checks for completeness, and flags discrepancies before the video session begins.
Step 3: Live Video KYC Session
The AI Agent conducts a structured live video session, performing real-time facial recognition, liveness detection, and document cross-matching. For India-based customers, this step adheres strictly to RBI Video KYC guidelines, ensuring full regulatory compliance.
Step 4: Automated Review & Approval Routing
Post-session, the AI autonomously reviews all collected data, scores the verification, and either approves the onboarding instantly or routes flagged cases to a human-in-loop reviewer combining AI speed with necessary human oversight.
Step 5: Account Activation & Confirmation
Upon successful KYC completion, the AI Agent triggers account activation workflows, syncs data across core banking systems and CRMs via 200+ integrations, and sends the customer a confirmation with account details completing the journey end-to-end.
Trusted By Banks
Success Stories
See how leading financial institutions have transformed their onboarding with UnleashX's AI-powered Video E-KYC platform.
The voice SDRs revived our entire old database. People actually responded because the agent sounded natural, helpful and fully aware of our projects. Follow ups became instant. Interest checks became smoother. The sales team finally got real conversations instead of chasing dead ends.Ajit Kadian
Using UnleashX gave our team the power to build voice AI agents that deliver real results for our clients. Every use case became faster to deploy and easier to scale. Our metrics improved across the board and the quality of outcomes surprised even our clients. It has made our entire workflow sharper and more predictable.Nitin Kalra
The UnleashX Difference
Why Choose UnleashX for Video E-KYC?
UnleashX delivers more than a KYC tool, it's a full-stack autonomous AI platform built for the rigorous compliance and scale demands of modern banking.
RBI-Ready Compliance
Built with 100% compliance monitoring aligned to RBI Video KYC guidelines, GDPR, and internal audit protocols keeping Indian banks audit-ready at all times.
45-Min Deployment
Go live in just 45 minutes with production-ready AI agents no lengthy IT integration cycles typical of traditional banking KYC vendors.
98% Accuracy
Near-human precision with 98% accuracy across facial recognition, document validation, and identity matching minimising false rejections and fraud risk.
24/7 Autonomous Operation
AI agents operate round the clock with 99% uptime, enabling banks across every Indian state to onboard customers at any hour without additional staffing costs.
Meet the UnleashX AI Team
Autonomous AI employees built to handle your most critical banking workflows.
Peter
Sales AI Employee
Peter is UnleashX's end-to-end Sales AI Employee, purpose-built to support banking and financial services teams in converting KYC-completed prospects into active account holders. Operating 24/7 across calls, chat, and email, Peter connects with banking leads, nurtures them through the onboarding funnel, sends timely follow-ups, autonomously updates CRM systems, and ensures every qualified prospect completes their bank account opening journey. With support for both English and Hindi, Peter is particularly effective in engaging customers across India's diverse banking population ensuring no opportunity is lost due to language barriers or delayed response times. Deployable in 45 minutes, Peter brings 98% human-like communication to your sales and onboarding pipeline.
Sarah
Cart Abandonment AI Employee
Sarah is UnleashX's AI Employee specialised in re-engaging customers who drop off mid-way through the bank account opening or Video E-KYC process. In the banking context, Sarah identifies where customers abandoned the onboarding flow whether during document submission, video session scheduling, or final activation and proactively re-engages them through voice calls, WhatsApp messages, and chat. She autonomously sends personalised nudges, resolves common objections, and guides customers back to complete their KYC verification. Supporting both English and Hindi, Sarah is especially effective in recovering India-based banking drop-offs, where customers often abandon due to confusion about the KYC process rather than genuine disinterest. She tracks every interaction until conversion is confirmed.
James
HR Recruiter AI Employee
James is UnleashX's HR Recruiter AI Employee, supporting banking institutions looking to scale their operations teams alongside their AI-powered KYC infrastructure. As banks deploy Video E-KYC platforms and expand digital onboarding capabilities, James helps source and screen compliance officers, KYC analysts, and customer onboarding specialists across job boards, chat, and calls. He schedules interviews, sends reminders, coordinates hiring pipelines, and follows up autonomously until every critical banking operations role is filled. With English and Hindi language support, James is highly effective for banks operating across India's major financial hubs including Mumbai, Delhi, and Bengaluru ensuring talent acquisition keeps pace with digital transformation goals.
Frequently Asked Questions
Can AI do KYC?
Yes, AI can fully manage the KYC process. UnleashX's AI Agent conducts live video sessions, performs real-time facial recognition and liveness detection, validates identity documents like Aadhaar and PAN, and cross-checks data against submission records all autonomously. The AI handles the complete verification workflow with 98% accuracy, while a human-in-loop mechanism reviews edge cases, ensuring both speed and compliance.
How to open account through video KYC?
Opening a bank account via Video KYC is straightforward with an AI Agent. The customer initiates the request online or via WhatsApp, uploads required documents (Aadhaar, PAN, address proof), and joins a live AI-conducted video session for facial verification and liveness check. The AI reviews the submission, routes approvals, and triggers account activation, the entire process typically takes under 15 minutes from initiation to confirmation.
Is AI-powered Video E-KYC compliant with RBI regulations?
Yes. UnleashX's Video E-KYC AI Agent is built with 100% compliance monitoring aligned to RBI's Video KYC guidelines, GDPR, and internal audit protocols. Every session is recorded, time-stamped, and audit-ready. The platform automatically flags non-compliant interactions and generates compliance reports, ensuring banks operating in India meet all regulatory requirements without manual oversight burden.
How long does it take to deploy the Video E-KYC AI Agent?
UnleashX AI Agents can go live in as little as 45 minutes using pre-built production-ready templates. Unlike traditional KYC software that requires weeks of IT integration, the UnleashX platform connects to your existing core banking systems, CRMs, and APIs through 200+ pre-built integrations enabling rapid deployment without disrupting existing workflows.
What languages does the Video E-KYC AI Agent support?
The platform supports 100+ languages, including 12+ Indian languages such as Tamil, Bangla, Hindi, and 10+ additional Indian vernaculars. This multilingual capability is critical for banks serving customers across India's diverse linguistic regions, ensuring KYC sessions are conducted in the customer's preferred language significantly improving completion rates and customer satisfaction.
How does the AI Agent handle document verification during Video KYC?
The AI Agent prompts customers to present or upload identity documents (Aadhaar, PAN, passport, etc.) during the video session. It then performs automated OCR extraction, cross-matches data with the customer's submitted form, checks document authenticity indicators, and validates expiry and format. Any discrepancies are flagged in real time, and the customer is prompted to resubmit before the session concludes.
What happens if a customer drops off during the Video KYC process?
UnleashX's AI Agent proactively re-engages customers who abandon the KYC flow mid-way. Through automated follow-ups via WhatsApp, SMS, or phone calls, the agent identifies the exact drop-off point, provides contextual guidance to resolve the issue, and guides the customer back to complete their verification recovering a significant percentage of incomplete onboarding journeys automatically.
Can the Video E-KYC AI Agent integrate with existing banking systems?
Yes. UnleashX integrates with 200+ tools and platforms, including core banking systems, CRMs like Salesforce and HubSpot, communication platforms like WhatsApp and Zoom, and workflow tools like Zapier and Airtable. Cross-system sync ensures customer data flows seamlessly from KYC verification to account activation and downstream banking processes without manual data re-entry.
Certified & Trusted
Awards and Recognition
GDPR Compliance
Full adherence to data privacy and protection standards.
IRDAI Protocol Adherence
Meets all IRDAI regulatory standards for AI-driven financial workflows.
ISO 45001 Safety Standard
Committed to operational safety and risk management excellence.
ISO 27000 Certified Security
ISO 27000-certified standards for data protection, privacy, and risk management.
Ready to Automate Your Bank Account Opening with Video E-KYC?
Fill in your details and our team will reach out within one business day to schedule a live demo of the Video E-KYC AI Agent tailored to your bank's onboarding requirements and compliance needs.
For immediate assistance, feel free to give us a direct call at +919911997433.
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