NBFCs across India face mounting pressure to recover dues faster while staying RBI-compliant. UnleashX's Voice AI automates outbound collection calls, sends multi-channel payment reminders, and negotiates repayment plans 24/7, in 12+ Indian languages so your recovery team closes more accounts without adding headcount.
End-to-end AI-powered collection workflows that automate outreach, negotiation, and follow-ups across every borrower touchpoint.
AI voice agents proactively call borrowers before and after due dates, deliver personalised payment reminders in their preferred Indian language, and confirm payment commitments reducing early-stage delinquency without agent effort.
Handles live borrower conversations to explain outstanding dues, offer structured repayment plans, answer queries about interest and penalties, and secure verbal commitments all autonomously, around the clock.
Orchestrates coordinated follow-ups across voice calls, WhatsApp, and SMS for each delinquent account, ensuring consistent contact attempts and maximising right-party connections across India's diverse borrower base.
Instantly dispatches payment links via WhatsApp or SMS during or after a call, confirms receipt, tracks link opens, and sends nudges until payment is completed closing the loop on every recovery attempt.
Automatically updates loan management systems and CRMs with call outcomes, promise-to-pay records, and borrower responses in real time, eliminating manual data entry and keeping collection queues accurate.
Every interaction is recorded and monitored against RBI fair practices guidelines and internal compliance protocols, generating complete audit trails that protect your NBFC from regulatory risk.
India's NBFC sector faces growing NPA pressure and strict RBI fair-practice mandates making traditional call-centre recovery both expensive and risky. UnleashX Voice AI deploys autonomous collection agents that engage borrowers in 12+ Indian languages, handle objections naturally, offer repayment options, and log every outcome directly into your LOS. With 98% human-like conversation quality, <700ms response latency, and 100% compliance monitoring, your recovery rates climb while operational costs drop by up to 40%.
See how NBFCs and lending businesses are closing more accounts faster with UnleashX Voice AI.
"The voice SDRs revived our entire old database. People actually responded because the agent sounded natural, helpful and fully aware of our projects. Follow ups became instant. Interest checks became smoother. The sales team finally got real conversations instead of chasing dead ends."
"Using UnleashX gave our team the power to build voice AI agents that deliver real results for our clients. Every use case became faster to deploy and easier to scale. Our metrics improved across the board and the quality of outcomes surprised even our clients. It has made our entire..."
UnleashX combines autonomous AI execution, deep multilingual capability, and financial-grade compliance to deliver collection outcomes no traditional call centre can match.
100% interaction monitoring ensures every collection call meets RBI fair practice codes and internal audit standards, protecting Indian NBFCs from regulatory penalties.
Engages borrowers in Hindi, Tamil, Bangla, and 10+ vernaculars, dramatically improving right-party contact rates across India's linguistically diverse borrower base.
Replaces high-volume manual calling with autonomous AI agents, cutting operational costs by 40% while delivering 52% faster follow-up cycles than traditional teams.
Pre-built NBFC collection templates mean your Voice AI workforce is deployed and making calls within 45 minutes no lengthy IT projects or custom builds required.
Autonomous AI employees built to handle your toughest collection workflows.
Sales AI Employee
Peter is UnleashX's end-to-end Sales AI Employee, purpose-built to support banking and financial services teams in converting KYC-completed prospects into active account holders. Operating 24/7 across calls, chat, and email, Peter connects with banking leads, nurtures them through the onboarding funnel, sends timely follow-ups, autonomously updates CRM systems, and ensures every qualified prospect completes their bank account opening journey. With support for both English and Hindi, Peter is particularly effective in engaging customers across India's diverse banking population ensuring no opportunity is lost due to language barriers or delayed response times. Deployable in 45 minutes, Peter brings 98% human-like communication to your sales and onboarding pipeline.
Cart Abandonment AI Employee
Sarah is UnleashX's AI Employee specialised in re-engaging customers who drop off mid-way through the bank account opening or Video E-KYC process. In the banking context, Sarah identifies where customers abandoned the onboarding flow whether during document submission, video session scheduling, or final activation and proactively re-engages them through voice calls, WhatsApp messages, and chat. She autonomously sends personalised nudges, resolves common objections, and guides customers back to complete their KYC verification. Supporting both English and Hindi, Sarah is especially effective in recovering India-based banking drop-offs, where customers often abandon due to confusion about the KYC process rather than genuine disinterest. She tracks every interaction until conversion is confirmed.
HR Recruiter AI Employee
James is UnleashX's HR Recruiter AI Employee, supporting banking institutions looking to scale their operations teams alongside their AI-powered KYC infrastructure. As banks deploy Video E-KYC platforms and expand digital onboarding capabilities, James helps source and screen compliance officers, KYC analysts, and customer onboarding specialists across job boards, chat, and calls. He schedules interviews, sends reminders, coordinates hiring pipelines, and follows up autonomously until every critical banking operations role is filled. With English and Hindi language support, James is highly effective for banks operating across India's major financial hubs including Mumbai, Delhi, and Bengaluru ensuring talent acquisition keeps pace with digital transformation goals.
Voice AI automates high-volume outbound calling, ensuring every delinquent account receives timely, consistent contact attempts without requiring proportional headcount. AI agents deliver personalised payment reminders, handle borrower objections, offer structured repayment options, and dispatch payment links operating 24/7 to maximise right-party contacts and promise-to-pay conversions, typically improving early-bucket recovery rates significantly.
Speak with an UnleashX specialist to see a live recovery workflow demo tailored to your NBFC.
UnleashX deploys Voice AI for NBFC collections teams across India and globally, wherever borrowers need to be reached.
Global + India
Service Reach
24/7 Operations
Availability
100+ Languages
Languages Supported
Our Voice AI reaches borrowers across India and internationally, let us show you how.
Full adherence to global data privacy and protection standards.
Meets IRDAI and RBI regulatory compliance requirements for financial AI.
Enterprise-grade reliability ensuring uninterrupted collection operations.
Globally recognized standards for data protection, privacy, and risk management.
Fill in your details and an UnleashX specialist will schedule a personalised demo of our NBFC collection AI showing live call flows, compliance controls, and expected recovery uplift for your portfolio.
For immediate assistance, feel free to give us a direct call at +919911997433.
For immediate assistance, feel free to give us a direct call at +919911997433.