Complaint Intake Agent
Captures and categorizes customer complaints 24/7 via voice, chat, WhatsApp, and SMS. Instantly acknowledges grievances, collects required details, and logs tickets into your CRM without any human intervention.
Banks face mounting pressure to resolve customer complaints faster, with greater accuracy, and at scale. UnleashX deploys autonomous AI employees that handle end-to-end complaint workflows triaging issues, updating CRMs, and closing tickets 24/7 reducing resolution times by over 50% while keeping compliance with banking regulations fully intact.
Autonomous AI solutions that handle every stage of the bank complaint lifecycle, from intake to closure.
Captures and categorizes customer complaints 24/7 via voice, chat, WhatsApp, and SMS. Instantly acknowledges grievances, collects required details, and logs tickets into your CRM without any human intervention.
Intelligently prioritizes complaints by urgency and type, routes critical cases to the right banking teams, and flags regulatory-sensitive issues for immediate human review, all within milliseconds.
Proactively communicates complaint progress to customers across phone, WhatsApp, and email. Reduces inbound follow-up calls and builds customer trust with real-time, accurate status notifications.
Seamlessly syncs complaint data across your existing CRMs, core banking systems, and 200+ integrated tools, ensuring every ticket, update, and resolution is recorded with full audit trail compliance.
Monitors every interaction for adherence to GDPR, RBI, and internal banking audit protocols. Flags non-compliant interactions and generates compliance-ready reports automatically.
Resolves complaints in 100+ languages including 12+ Indian languages such as Hindi, Tamil, and Bangla ensuring every bank customer is served effectively regardless of their preferred language.
The AI agent receives complaints via voice calls, WhatsApp, website chat, SMS, or email simultaneously. Banking customers in India and globally can reach out in their preferred language and channel, and every grievance is captured instantly with zero wait time.
See how banks and financial institutions are transforming complaint resolution with UnleashX AI automation.
"The voice SDRs revived our entire old database. People actually responded because the agent sounded natural, helpful and fully aware of our projects. Follow ups became instant. Interest checks became smoother. The sales team finally got real conversations instead of chasing dead ends."
"Using UnleashX gave our team the power to build voice AI agents that deliver real results for our clients. Every use case became faster to deploy and easier to scale. Our metrics improved across the board and the quality of outcomes surprised even our clients. It has made our entire..."
We go beyond basic chatbots to deliver a complete autonomous AI workforce built for the demands of modern banking.
AI agents operate round the clock with 99% uptime, ensuring no complaint goes unacknowledged even during banking holidays or peak hours.
Every interaction is monitored for 100% adherence to GDPR, RBI guidelines, and internal banking audit protocols, keeping your institution fully protected.
Deploy a fully functional complaint resolution AI agent in just 45 minutes using production-ready templates, no lengthy IT cycles or integration headaches.
Seamlessly connects with your existing CRMs, core banking platforms, Salesforce, Zendesk, and 200+ tools fitting into your infrastructure without disruption across India and global operations.
Autonomous AI employees built to handle real banking workflows end to end.
Sales AI Employee
Peter is UnleashX's end-to-end Sales AI Employee, purpose-built to support banking and financial services teams in converting KYC-completed prospects into active account holders. Operating 24/7 across calls, chat, and email, Peter connects with banking leads, nurtures them through the onboarding funnel, sends timely follow-ups, autonomously updates CRM systems, and ensures every qualified prospect completes their bank account opening journey. With support for both English and Hindi, Peter is particularly effective in engaging customers across India's diverse banking population ensuring no opportunity is lost due to language barriers or delayed response times. Deployable in 45 minutes, Peter brings 98% human-like communication to your sales and onboarding pipeline.
Cart Abandonment AI Employee
Sarah is UnleashX's AI Employee specialised in re-engaging customers who drop off mid-way through the bank account opening or Video E-KYC process. In the banking context, Sarah identifies where customers abandoned the onboarding flow whether during document submission, video session scheduling, or final activation and proactively re-engages them through voice calls, WhatsApp messages, and chat. She autonomously sends personalised nudges, resolves common objections, and guides customers back to complete their KYC verification. Supporting both English and Hindi, Sarah is especially effective in recovering India-based banking drop-offs, where customers often abandon due to confusion about the KYC process rather than genuine disinterest. She tracks every interaction until conversion is confirmed.
HR Recruiter AI Employee
James is UnleashX's HR Recruiter AI Employee, supporting banking institutions looking to scale their operations teams alongside their AI-powered KYC infrastructure. As banks deploy Video E-KYC platforms and expand digital onboarding capabilities, James helps source and screen compliance officers, KYC analysts, and customer onboarding specialists across job boards, chat, and calls. He schedules interviews, sends reminders, coordinates hiring pipelines, and follows up autonomously until every critical banking operations role is filled. With English and Hindi language support, James is highly effective for banks operating across India's major financial hubs including Mumbai, Delhi, and Bengaluru ensuring talent acquisition keeps pace with digital transformation goals.
The AI agent captures customer complaints across voice, chat, WhatsApp, and email, then classifies and triages each issue automatically. Routine complaints are resolved end-to-end without human involvement, while complex cases are escalated to the right specialist with full context. Every interaction is logged into your CRM with a complete audit trail.
Talk to our experts and see a live demo tailored to your banking complaint workflows.
UnleashX deploys AI complaint resolution agents for banks across India and global markets, ready in minutes.
Our AI agents go live in 45 minutes wherever your bank operates.
Full adherence to global data protection standards
Meets India's insurance and finance regulatory frameworks
99% uptime with 98% accuracy across all deployments
Globally recognized standards for data protection, privacy, and risk management.
Fill out the form below and our team will set up a live demo of AI complaint resolution tailored to your bank's workflows. Go live in as little as 45 minutes.
For immediate assistance, feel free to give us a direct call at +919911997433.
For immediate assistance, feel free to give us a direct call at +919911997433.